Get into the habit of taking photos of multiple viewpoints when given the opportunity.

Sarah started in April 2017 as a reviewer at Roamler. Besides reviewing, she teaches English and edits videos. At the time of the interview, she was a level 3 Roamler. Her biggest tip for Roamlers: double check your photos, making sure they are sharp and you are sending photos of products and not the floor.

How did you get started at Roamler?

I was looking for a flexible and international-oriented job when I came across Roamler. The concept of mystery shopping was new to me and I was intrigued by the innovative idea that the average person could actively contribute to market research via their mobile phone, influencing the way consumers and businesses interact with each other. I was excited to become a part of this movement.

What tasks do you prefer to review and why?

I like the creative tasks the best because they’re more personal. One of the best parts about this job is the interaction with the app users and having the chance to get to know each other better.

Did you ever make a mistake with reviewing and what happened?

For tasks in which either a bonus reward or reimbursement is added to the payment, I have a few times accidentally accepted a task before adding the appropriate payment. I usually catch on to this right away, so I go to the user’s profile and add the amount manually.

What do you like best and what is most difficult about your job at Roamler?

Interacting with friendly and polite Roamlers always makes my day. Besides that, I love that by working at Roamler I can become a more aware consumer regarding marketing strategies and the relationships between a variety of different brands.

While some tasks can be rather tedious to review, the most difficult part of my job is actually resolving a variety of issues and complaints that Roamlers may have. Most problems are simple misunderstandings or technical issues that are quick to sort out. However, sometimes a problem may take a while to resolve or we may have to give disappointing news, which is never fun for either party. Fellow Roamlers, your frustrations are also our frustrations. We care about what you think, so we do take your feedback seriously. Our intention is to be fair and reasonable, not mean and stingy.

What would you like Roamlers to know about your work as a reviewer?

We are people too. We truly want to help create a positive atmosphere and improve your experience as a Roamler. Don’t be rude to us; please communicate as if we were speaking face to face. We take all comments and feedback seriously, but we’ll feel less motivated to take you seriously if you are disrespectful.

What mistakes do you come across often?

A lot of Roamlers don’t double check their photos. Sometimes they take a ‘blank’ picture (e.g. of the floor) with the intention of returning to it later to take a better picture, but then forget about it. Other times, the pictures are either too blurry or contradict the Roamlers answers. It is tempting and easy to just click ‘next’ or ‘send’, but do know that without double checking your photos, there is a higher risk that you’ve made a mistake without realising it. 

These mistakes can be prevented by a double check of a photo’s sharpness by zooming in. Keep in mind that the photo quality may degrade when they are sent to us, meaning that just because you can read a label when you zoom all the way in doesn’t necessarily mean that we can too.

Second, take pictures of at least something (i.e. not the floor), even when the requested product or location is unavailable. When you’re given multiple photo opportunities, take them from as many different viewpoints as possible. Generally, the more we can see within or around a store, the better the submission. This is a great habit to get into!

Do you have tips for Roamlers on performing (more) paid tasks?

It is often a good idea to wait for feedback before performing a lot of the same task for the first. Wait until we’ve reviewed at least one or two of your tasks, then you know if you’re doing something wrong or not. If you are in a rush, you can ask for your task to be prioritised. We cannot guarantee that your task will be looked at right away, as it depends on how many submissions we receive and which tasks take priority for our clients. However, it never hurts to ask.

Although we love it when Roamlers are dedicated enough to travel farther out for tasks, please understand that this can be riskier. It is better to perform Roamler tasks in locations that you typically visit anyway (e.g. holiday, job). If you do decide to make a trip for Roamler only, there please go with reasonable expectations to avoid disappointment. For example, a location may be closed or you may be turned away by staff, both of which result in a lower reward.

You may also be stuck in traffic and end up spending more time and money on petrol than you originally calculated. It could also be that a task disappears before you have time to reserve it, usually either due to another Roamler reserving it first or due to our quota being reached. If you are aware of and don’t mind these risks, then by all means, Roamler on!

Anything else you want to share?

Aside from understanding the above risks, please have reasonable expectations for other things as well. We do our best to be fair in giving out rewards based on the client’s needs, how many locations we need to visit, how many active Roamlers there are, how much time and effort is expected per visit, and so on. Moreover, when waiting for a task to be reviewed, please understand that as a non-robotic service we are unable to provide you with a complete 24-hour service.

Overall, the best wisdom I can offer is what I have learned from Roamlers themselves: Some of the best performing and most satisfied Roamlers understand that it’s not only about the money; they are also motivated by getting some exercise, fresh air, and improving their awareness as a consumer. In other words, don’t spend too much of your energy on money alone, or else you’re more likely to feel frustrated when things don’t go your way.

 

editing work : https://rome-productions.com/

Roamler as a confidence booster

“Roamler has been a great way of helping to boost my confidence again after a very low point and it has helped me financially too.”

This interview with Jennifer is packed with tips on how to make the best of performing tasks with Roamler.

Why did you join Roamler?

I have been running a photography business on the side for years. I photograph mainly weddings and properties for sale, and while these happen all year round, they are primarily seasonal, so there isn’t much going on in the winter months.

I got a new job, but it wasn’t what I was told it would be; instead of having twice as much income as I normally would, I was left with nothing. Looking for opportunities to earn money, I came across Roamler and it seemed like it would fit perfectly with my business. I had time and needed money, so I joined.

How do you perform tasks?

Whenever I’ve got a photoshoot gig, I check the app for Roamler tasks in the area I can perform before or after the shoot.  And when I have no photography gig, I check my phone from time to time in a day, for Roamler tasks I might be able to do. This keeps me occupied in my free time.

Before leaving the house, I make sure my phone is fully charged and keep my phone cable in the car, just in case. When carrying out several tasks, I work out a route first then accept as many tasks as I can before taking off. And as I complete and submit tasks, I accept new ones.

The last time I drove 250 miles to Cornwall, I made a list of clustered jobs that weren’t too far off my route and gave myself a couple of hours extra time to do them on my journey. Luckily, no one accepted any of those jobs before I was in the area, so I managed to complete them all and made almost enough money to cover my diesel costs for the whole drive.

Have you got tips for new Roamlers?

If you are going to do your first paid task, don’t worry. It is natural to be a little nervous the first time. I remember my first task, it was quite nerve racking! Am I going to do it right? Will it get accepted? Will I get challenged by staff about what I’m doing?

My advice would be to start with a quick, basic task that doesn’t require any staff interaction if that makes you feel more comfortable. It won’t be long before you feel more confident! Roamler has been a great way to boost my self-confidence after a very low point, and it has helped me financially too.

Another tip is checking your photos. It took me more time than I’d like to admit to realize, that by tapping the image you’ve taken in the task, you can zoom in on it to check sharpness. It is worth doing this, especially on photos of things like a whole bay in a supermarket, where it’s nearly impossible to tell critical sharpness from a small photo. If you think it might not be good enough, just try it again.

Any advice for Roamlers seeking to be a bit more active?

Supermarket tasks come up quite regularly, so I try and wait to do my supermarket shopping until a task comes up that I can go and do at the same time. This makes it much more worthwhile and viable financially.

If you’re going on a trip, take a look at the map to see what tasks are located on or near your route. I’ve found that doing tasks on the journey to other things and places, rather than only performing tasks near my house, has probably amounted to a third or more of the tasks I’ve undertaken! It’s also a real help in clawing back some of the expense of fuel for the car.

For any jobs in town, highstreets consider potential parking costs if you plan on driving to get there. Many towns have no available on-street parking and car parks are costly, so you need to take this into consideration when a job pops up.  Sometimes it might not be viable to do one task, but if there were several jobs in town or the remuneration is higher, it might be!

My last bit of advice: at some point, you’ll probably come across a task that makes you want to scream and bash your head against the wall. I have had one task like that where I had about a 50% acceptance rate, compared to nearly 100% for everything else, and it seemed like each time I tried it again there was something else wrong. It was not worth the frustration, anger, time and fuel. Sometimes you need to know when to admit defeat and I’ve sworn never to do that task again if it reappears!

Lastly, I have some tips on how to avoid rejection:

Zoom in on your photos to check if they are sharp. If there’s anything you are unsure about, or anything unexpected, make sure you write this in the last additional question of the task.  When you are unsure about something, ask for clarification in the messages in the app! They might not always get back to you in time, but it’s always worth trying.

INTRODUCING: THE RAINBOW HOMES PROJECT

At Roamler we believe in creating opportunities for people, wherever you are, in order for you to live the life you want. With this in mind, we chose to support a project called: The Rainbow Homes.

ABOUT THE PROJECT

The Rainbow homes project is a program managed by the non-governmental Rainbow Foundation in India. In partnership with the Dutch based B2B charity, Net4kids, the Rainbow homes provide comprehensive care to homeless girls on the streets of India. Although the concept is relatively new, it is cost-effective and provides these girls a chance at a better life.

HOW DOES ROAMLER MAKE A DIFFERENCE?

For the next three years, Roamler will match and donate 1% of all Roamlers’ earnings, towards the Rainbow homes project. With a minimum commitment of 40,000 euro per year, we will be able to help 47 girls find a home and access to an education. Furthermore, every additional 830 euros on this amount will be used to admit one more girl to a Rainbow home.

WHY ROAMLER CHOSE THIS PROJECT

Our aim for taking up a CSR project was not to join the list of socially responsible companies, but rather to find opportunities that align with our mission to create opportunities for people. We were intentional in creating a symbolic relationship between our company and a CSR project. We are proud to have successfully linked our CSR efforts to one of our core corporate value-sharing opportunities.

IN CONCLUSION

The Rainbow foundation works together with Net4kids to provide shelter and education to more than 370 girls per year. The aim of this project is to extend opportunities for a better future to the millions of homeless girls living on the streets of India. Since its inception in 2002, it has reached over 8000 girls, living on the streets of India.

We decided it was time our company to extend opportunities to less fortunate communities and contribute towards making the difference in their future. Starting in 2018 and for the next three years, Roamler will be supporting the Rainbow home project.

With some Roamlers, I have the feeling I know them

Merel has worked with Roamler for two and a half years. She is a level five Roamler who doubles as a reviewer. Having reviewed around 60,000 tasks, Merel recognizes products easily in submissions and at the supermarket while shopping.

How did you get started at Roamler?

I heard about the app, 3 years ago on an online forum and it immediately caught my attention, “What a great concept,” I thought. Desiring to know more, I got an invite code and got through level 1 in a day.

Although I was not an extremely active Roamler, I performed tasks on a weekly basis. When I came across the “become a reviewer” task, I didn’t hesitate to perform the task. I was quite eager to have a look behind the scenes at Roamler. Hence, I have between working there as a reviewer for 2.5 years and is a level 5 Roamler.

Besides Roamler, I study accountancy and I hope to finish my studies soon. Next, to that, I have my own horse, so I spend a lot of time on that as well. I have competitions all over the Netherlands and sometimes in Germany and Belgium, so it is a pretty serious hobby.

What tasks do you prefer to review and why?

I absolutely enjoy reviewing the paid tasks, in particular, Roamler merchandising tasks (tasks where Roamlers fix stock, mirror shelves or set up displays. These merchandising tasks are not available in all Roamler countries). When I review a lot of tasks of one project, I already get an idea what the results of that particular project should be and how the products or promotions are placed in stores. In these kinds of instances, I become a bit of an expert at reviewing such tasks.

During these years I have seen so many submissions I recognize, most products when I walk into a store myself. I can’t do grocery shopping in a normal manner anymore, I constantly look around checking promotions etc.

Did you ever make a mistake with reviewing?

Sure, I think all reviewers made mistakes at some point, we are human after all. Luckily I never made a really big mistake. I think when I was a new reviewer, I made a lot of mistakes by accepting tasks that should have been rejected. I learned a lot from this.

What do you like best about your job at Roamler?

I like the contact with Roamlers and the diversity of the tasks. There are many different tasks, which teaches me something new every time. The contact with Roamlers is really diverse because there are so many different Roamlers out there. With some Roamler I really get the feeling of knowing them, because I interact with them often in the app, I like that part of my job!

What I enjoy about the reviewing as well, is that I became much quicker as a Roamler myself. I see hundreds of tasks on my screen because of the Roamler submissions, so I know the questions by hand and can perform a task really quickly in a store.

What is most difficult about your job at Roamler?

That’s a difficult question. I think it is the part when I have to reject a submission. I know how much work it is to perform certain tasks, but I have to reject the submission because it is really not good enough to send to the clients.

Reviewers do not like to reject submissions, but sometimes it is the only option. The clients want the submissions and it would be great for everybody if we could accept all tasks, but we need to maintain a high quality for our clients, so they want to work with us again, because of the quality of the data.

What mistakes do you find when reviewing?

The mistakes that I encounter mostly are often small and simple mistakes. Either the number of shelves or meters or were counted wrongly because the question was not properly read.

This can be prevented by reading the questions before answering them. Most mistakes I see are listed in the task description. It might cost you a little more time to read it carefully before submitting, but in the end, you will save time as those submissions will not be rejected.

Do you have tips for Roamlers on performing (more) paid tasks?

Personally, I prefer to visit multiple locations for the same project. That way you are trained for that specific task and you can become very quick at performing it because you know what is required. That way you become quicker and quicker at performing tasks!

Anything else?

Keep up the good work Roamlers! There have been so many different types of tasks in the Netherlands recently and I like to see that every Roamler has their preferred type of tasks and that some Roamlers are becoming a real expert on those tasks!

See you on the app soon !

Vince: Investing with Roamler earnings

Can you tell us something about yourself?

I am Vince, 22 years old and I live in Groningen, in the northern Netherlands. I have been an active Roamler for about 1 year now. I study International Relations at the University of Groningen and I am supervisor at a market research agency.  With Roamler I earn some extra money.

“I noticed it is not bad thing to be noticed by an employee” 

How was it to do your first paid job in a store?
“Well, that was pretty exciting. I was especially nervous because I did not know what to say when I would be addressed. In the beginning I did my best not to be recognized. Now I am more confident and I have noticed that it is not a bad thing if you are noticed by an employee sometimes.”

How often do you do perform Roamler tasks?
“That differs every day. It mainly depends on the available tasks. Sometimes I perform 5 tasks in 1 day and at some points I do not perform any tasks for 3 days in a row.”

Do you have a saving target for your Roamler earnings?
“Yes, I started investing a while ago and I deposit all my Roamler earnings on my investment account. So with the Roamler earnings I have mainly bought bonds and shares.”

What are concrete tips for Roamlers who want to perform their first paid task?
“My biggest tip is related to your nerves; just go do it! Once. Try it. It is not the end of the world to be approached by an employee. In the worst case you cannot perform the task, but I have rarely experienced that. In addition, make sure that you take sharp pictures and read the task description well. Roamler can be quite strict.”

What are your concrete tips for Roamlers who want to do more tasks?
“Take the bus or train to another city once. Next to Groningen, I regularly perform tasks in Assen. For me that is 15 minutes by train, but there are often a lot of tasks available there.”

Do you have an example of a mistake you made at Roamler, so your assignment was rejected and that you could give as a tip to other Roamlers?
“Unfortunately, my tasks are sometimes rejected.  Recently I had to take photos of a Pampers promotion and I mistakenly took a photo of the wrong type of diapers.  Always read the instructions carefully and double check everything.  If you do not agree with how your task is reviewed, you can explain why you performed the task the way you did.  If they made a mistake, your task will be accepted.”

“Explain well and clearly what your goal is when performing Roamler merchandising tasks.”

Which tasks do you prefer and why?
“There are quite a few tasks that I like to do, but I do have 2 favourites; both merchandising tasks. The first task I liked is the Red Bull Check, the second is the Stoomboot/open haard tasks during Sinterklaas. https://en.wikipedia.org/wiki/Sinterklaas  (English).  The Red Bull Check is often listed in the app; are easy to perform and have a nice reward. The Sinterklaas task only happens once a year, but the reward was high; 40 euro! I liked to assemble a whole boat.

 

Is there a difference between Roamler merchandising and other Roamler tasks?

“There certainly is a big difference between Roamler merchandising and other Roamler tasks.  For the Roamler merchandising tasks you always introduce yourself and you can always perform the task.  These tasks also have a better reward compared to the other tasks.  Make sure to have your ID card with you, print out the introduction letter, bring the business cards and explain WELL and CLEARLY what your goal is. Often the employee is not aware of your arrival, even if you have permission from the head office.

Anxiety at the Supermarket?

Has the thought of pulling our your phone to take a picture at the supermarket caused hesitation or stopped you entirely from performing paid tasks? In this article Roamler intern Jonathan will cover some techniques which may help you overcome the issues you may have at the supermarket. 

In one occasion in my youth I remember pulling out my camera to take a picture of a comically large bottle of Heineken.   I was unfamiliar with this particular size of bottle and wanted to show my friends that such a thing existed.  After being relatively pleased with myself for getting a good shot, a security guard came up to me and stated that “You aren’t allowed to take pictures here.”  This quick interaction caused my delicate ego to retreat back into my shell and took all the fun out of the experience.

Now, many years later I have this great opportunity to earn money in a quick and low commitment way but the trauma of this bad experience is causing me to hesitate.

Prepare in advance

It’s better if you solidify what you are about to do at the task location before you go there as UK Roamler Paul explains in his tips.  This entails reading the app description and being aware of what you have to do beforehand.   You could prepare materials in advance as well, such as printing a statement which explains to anyone with questions what you are doing. Start with a charged phone and bring an extra charger if plan a big route with lots of tasks.  Being prepared frees up much mental space which you could use to perform the task in a more relaxed manner.

Reduce anxiety

If anxiety becomes too much in the moment, the first thing you should do is to clear your mind and take a few deep breaths.  Ample time is given to perform tasks so you should consider running out of time as a stressor in this situation.

Some long term actions to reduce anxiety could help you perform better with tasks.  Such as meditating, getting enough sleep, organizing your personal space, etc.

Be respectful and receive respect

You should also note that employees have to represent their companies in a respectful and appropriate manner so feel free to engage with them since are required to treat you well.

Each trip to the supermarket will be different, sometimes you may get asked what you are doing, other times your presence will go unnoticed.  In the end it is always best to respect the boundaries that others set and withdraw from the store if you are not allowed to continue.    In that case the best thing to do is submit what you could complete and describe as detailed as possible what difficulties occurred.

Interview with a French Roamler

In November 2016, Flavien set off on the Roamler adventure ! He’s been performing tasks on a regular basis since then, paid and creative ones (and he’s pretty good at this, as you can see on his picture) 😉 We’re sure you’re all curious to hear more about him, so let’s start with the interview !

What is your reason for performing Roamler tasks?

The main reason is that I need to earn money.

How do you perform tasks ? How do you organize yourself ?

Where I live, there’s a tram line which goes across the city,  the main shops are located along this line. I usually follow the tram route in order to be the most productive.

The next day, if there are still available tasks which are not located on the tram line, I perform those as well. That way, I sometimes perform up to 18 tasks a day.

Could you describe a typical day on which you plan to perform Roamler tasks ?

I’m a night owl so I usually take a look on the app early in the morning, around 4:00. I take another look about 10:00 and compare with other money making apps in order to choose the right locations and the right time to perform as many tasks as I can.

I usually take a break by around 14:00 and then go back to perform other tasks (I keep on following the tram line or go to other locations).

Around 17:00-18:00, I go back home (sometimes the charge level on my phone becomes an issue).  About 19:00-20:00h, once my partner is back home, I sometimes complete a few last tasks for the day.

What tasks do you like best and why ?

I prefer mystery visits in stores. I feel so at ease, and now I know the shelve layouts by heart.

I think it’s interesting to guess what the client needs by reading the questionnaire. Some of the questions are quite accurate and allow me to understand the situation of a product or a store. Plus, mystery visits are a good way to learn more about what we buy and to pay more attention to this.

What’s the secret of your success on Roamler ?

  • Choosing the best route to be as productive as possible.
  • Always take a lot of pictures! And don’t forget to leave a comment, this really can make a difference.
  • Be yourself, act like a normal shopper. I often buy something I need in order to look like a client : that way, it’s easier to perform a task discreetly.

One last word ?

Thanks Roamler for helping me to earn some extra money, especially when I go through a complicated period 🙂

Roamler gives you a lot of freedom to work whenever you want, wherever you want

Sam joined Roamler in December 2016. It soon became clear as he raced through level 1 that he would become one of the top Roamlers!  With an average of 71 tasks per month (with some months reaching over 200 or even 300 tasks!), he reached level 8 and has given us the opportunity to share with you his best Roamler tips.

Why did you join Roamler?

My main reason for joining Roamler was to earn some extra money for holidays. I am a student and perform most tasks on the weekends. Roamler to me is a fun way of making money, much more fun than working at some boring part time job. It also gives you a lot of freedom to work whenever you want, wherever you want. I perform most tasks in London, where I get a travelcard for the weekend so I can travel to all the tasks I want to do throughout the city.

I save my Roamler earnings for holidays.  I’m going skiing soon, and going on another holiday in April. Both funded by my Roamler money!

Do you remember what your first paid task was like?

Yes, I do remember!  I think it was a ‘Twining in Tesco’ task.  I remember being quite nervous, as this was my first paid task in a store. I kept looking around for staff members, to see if they’d spotted me, and I tried to avoid them.  The task itself went fine, it was really short and the app guided me through it.

My advice for new Roamlers about to do their first task would be: just go ahead and give it a go!  You don’t really have anything to loose, especially if you start with a short task.  In the worst case you only loose a few minutes of your time.

Keep calm, don’t worry.  The app will guide you through the task and will tell you exactly what to do. Do make sure you read the task description carefully, that way you know what you are going to do before you enter the store.  And use the support feature in the app to ask questions or ask for help when you need it.

Have you got any advice for Roamlers who want to do more tasks?

Plan a route.  Open the app and decide what tasks you want to do and what locations you want to visit. Then plan the most convenient route to get all the locations.  If you don’t, you might get confused and perform the tasks at the wrong locations.

I sometimes perform tasks during the weekdays, but I usually don’t plan routes then.  I just see what’s available and perform a few nearby.  I perform most tasks on the weekends, I always plan routes then.

It also helps to allocate time for all the tasks you plan.  That way you don’t have to rush through them, and you don’t make mistakes.  Another piece of advice would be not to get sidetracked by products you see in the store!

Always read all information in the task description very carefully, so you are prepared and you know what to do.  When you perform the task, read every question.  Never assume what the question is!   I once assumed I had to take a photo of a certain product, and didn’t bother to read the question well enough. It turned out the photo had to be of something different and my task was rejected.

If you are going to do tasks which require interaction, dress for it!  I recommend you wear a suit, or something semi-casual at least.  I often find that members of staff are much more willing to help you when you dress professionally.  Also, make sure you know exactly what the task is about and what you are going to do.  It looks much more professional if you can tell the staff what you are going to do in the store, and what it is for.

My last advice would be to always use the last optional question to add any information, especially if something out of the ordinary happened. Explain what happened and how that may affect the task and your answers. Explain the situation in the store!

What do you think about Roamler Merchandising?

I joined Roamler Merchandising because to me it means I have access to more tasks.  It is also the variety in tasks that I like, the Roamler Merchandising tasks have a very different aspect to them compared to the other Roamler tasks.  I like it when tasks require interaction and Roamler Merchandising has that a lot.

It is also the fact that you can do something yourself.  Usually, with regular Roamler tasks, you only register information and take photos.  With Roamler Merchandising, you get the chance to actively do something. You may need to build an FSDU (Free Standing Display Unit), or face up shelves.  After completing tasks like that, I always feel like I have accomplished something, and I like that. And of course, Roamler Merchandising tasks pay nicely!

My advice for Roamlers who are interested in Roamler merchandising would be: expect to do some hard work.  Make sure you know exactly what you are going to do, why you are doing it, and what the benefit for the store is, so you can tell your story confidently and have a clear idea of what needs to be explained. When you interact with the staff, they are more likely to allow you and help you that way.

“Reviews are not done by robots and we don’t reject tasks lightly”

Lucie has been a reviewer for the International team since February 2017. The international review team reviews submissions mainly for the United Kingdom, Norway, Denmark and Sweden, and sometimes for other countries as well.

 

Why did you start at Roamler?

Being a ‘reviewer’ for an app sounded like a super futuristic and flexible job compared to what most of my fellow students were doing (working in restaurants and bars), so I was really intrigued. I downloaded the app and tried out some tasks, enjoyed them, and then decided to apply!

What do you do besides Roamler?

I was studying up until last summer, so about half of the time that I’ve been working at Roamler I was attending university, writing my thesis and doing some voluntary work. I’ve also spent time abroad, in London and Canada with my family, and on holiday. In the future, I plan to travel some more and take full advantage of working online!

In her year at Roamler (“I can’t believe it has been a year!”) Lucie reviewed around 10.000 submissions. Not surprisingly, most time was spent on reviewing paid tasks, but she also reviewed level 1 training tasks and creative tasks. 

What do you like or dislike about reviewing at Roamler?

The flexibility of this job is amazing, but I’m going to be obvious and say that most of all I love the people who work at Roamler. There’s a great teamwork vibe between the reviewers, so even when we are working remotely, we are always in contact and helping each other out.

I’m a somewhat technologically challenged person, so sometimes working in such a techy environment can be frustrating. This is mainly when I can’t solve Roamlers’ technological problems, which is most of the time if “try uninstalling and reinstalling the app” doesn’t work.

Creative tasks are usually the most fun to review, because you might find something out about the Roamler, or see a cute photo of someone’s pet. I really like not having to reject tasks and disappoint (or anger) the Roamlers, and with these tasks there isn’t the pressure to be so strict. It’s always good to see that the Roamlers enjoy doing them too.

What can you tell Roamlers about your work as a reviewer?

First is that we don’t reject lightly, or for fun. I usually feel really, really bad about it, but there’s always a reason!

Second thing that is important to share is that reviewers are human beings too! It can feel more like we’re robots (yes, we’ve been told that before) since we’re communicating through an app, but we’re not, and we really appreciate polite Roamlers. We share kind messages we receive from Roamlers with each other to keep us going

Did you ever made a mistake with reviewing and what happened?

Yes! A classic example: accidentally clicking ‘accept’ instead of ‘reject’. Or sometimes a Roamler will point out a mistake in my feedback, then I just swallow my pride and apologise. They’re usually very gracious.

Do you have tips on Roamlers on performing paid tasks?

It always frustrates me how often I have to reject a task because a Roamler hasn’t properly read just one question. For example, if the question asks for an overview photo, we don’t want to see a close up. It is a mistake that could have been prevented and I wouldn’t have needed to reject the submission.

To avoid mistakes, my tip for Roamlers is to double check your submission before submitting! Please, never ever photograph the floor. If in doubt of what to photograph, take an overview photo! We can only judge the situation in a store from what you tell us in your submission – we love to see that ‘optional comments’ section being used.

To perform more tasks, just grab them while you can. Try and fit them in while you’re taking a break from work, or running errands. You shouldn’t underestimate how quickly they can go!