Top Roamlers tip on how to perform mystery shopping tasks

Lately, we had a lot of mystery shopping tasks in the app and these can be different from a regular Roamer task in a grocery store. We may ask you to interact with the store staff or pretend that you want to buy a product. For you that have not tried this before, it can seem a bit intimidating. But if is not as hard as you may think!

We interviewed one Roamler who are mystery shopping experts to hear how it really is to perform a mystery shopping task!

What do you think differs a Roamler task in a grocery store from a mystery shopping task?

Srdjan K: In grocery stores, you can do tasks on your own, while as a mystery shopper you need to talk to the store staff to get the information you need. I would say I prefer grocery store tasks to mystery shopping. But that doesn’t mean that mystery shopping is more complicated than grocery stores. For example, if you want to take pictures while talking to store staff, they don’t find it strange. You are already asking them questions, about that product and taking pictures is just a part of that. While in grocery stores when you are taking a lot of photos it can seem a bit suspicious to the store staff. Then you need to come up with a good story on spot.

If you want to take pictures while talking to store staff, they don’t find it strange.

What would be your best tip for Roamler who want to perform mystery shopping task?

Srdjan K: Best tip would be to imagine that you actually want to buy the product. For example, if you are doing ‘Smartphone store check’, act, as you are buying a phone for real, ask questions that are given to the task, but also ask questions that YOU would usually ask when you are looking for a new phone. Be interested in what the salesman has to say. Don’t try to memorise the salesman’s answers. You will remember them anyways. Most important thing is to relax 🙂

I find mystery shopping tasks fun. I’m interested in technology, so it is nice to have a chat with store staff.

How do you experience performing a mystery shopping task?

Srdjan K: I find mystery shopping tasks fun. I’m interested in technology, so it is nice to have a chat with store staff about these new things coming out and get some recommendations from them. Also sooner or later you are hoping to buy some of these products and doing tasks like mystery shopping you can compare what different stores have to offer.

Has it ever happened that you got ‘discovered’ performing the task?

Srdjan K: Actually something like this never happened to me so far. But I always have some store prepared for a situation like that. And in worst case, I would refer them to

You mentioned that there was a very nice reward performing these tasks, have you done anything with eh money yet?

Srjdan K: I haven’t done anything yet, but I am planning at the end of the summer to do small road trip. Probably visiting 3-4 cities in 7-10 days. Not sure yet exactly when and where, but it is about the jorney and not the destination!

Thanks Srdjan K for sharing your story!

Roamlers top vlogs and smartphone games

It is not a surprise that Roamlers like to spend a lot of time on their smartphone. That was why we wanted to find out what else you do on your smartphone except using the Roamler app! In the creative tasks ‘Top Vlog’ we asked you to name one vlogger that you liked to get inspired or just entertained by, in ‘Favourite Smartphone Game’ we were curious to see which game app was the best one among Roamlers. You can find the result in the list below!

Smartphone games:                                       Vlogs:

Candycrush                                                           Yoga with Adriene

1010!                                                                       Niomi Smart

Pokemon Go                                                         SacconeJolys

8 Ball Pool                                                            The Michalaks

Angry Birds                                                          BFvsGF

Bejeweled                                                              SciShow

Clash of Clans                                                      Jocke & Jonna

A recap of Roamler Lingo

Sometimes it is good to refresh your memory on all the different things you need to remember in order to be a great Roamler. Some Roamlers asked if we could run through some of the terms we use, our “Roamler Lingo”. In Level 1, you learn to do many different things (when it is best to photograph in landscape mode for example) but also exactly what we mean by a shelf metre, and how to count the total number of shelves. Below is a picture which should make this clearer:

The numbers in the white dots indicate the number of shelves in one metre of shelving.

In the photo below you can see an example photo of a coffee section. The section is 3 shelf metres long. You can see this by looking at how the bottom of the shelf (shelf legs) is divided.

Sometimes it can be harder to tell because the gaps between the metres of shelving will be less noticeable. But often you will see some little details which show the change from one metre to the next. As long as you know what to look at, it gets easier and easier to see the different shelf metres.

For example, in the picture below, the differing heights of the two adjacent shelves show you where one metre ends and the next begins.

Hopefully, you are familiar with the term ‘Secondary Placement’ by now. If this a strange term for you, then you can see two examples of it in the photo below. The picture shows two different aisle ends with promotions. ouThe products are placed at the end of the regular shelves.

These products are often on promotion and the aisle ends are counted as a promotion place.

A secondary placement is when a product is presented, usually for an offer of some kind, in a unit that is not its normal place on the shelf. However,  secondary placements can often take different forms, such as at the end of an aisle (as you saw in the previous photos) or as a free standing unit.

Here are some examples of promotions in free standing units.

Now you hopefully have a refresh of our Roamler Lingo! Why not try your knowledge in the app straight away?
If you have any questions, please message us via the app or leave a comment below!